# Fairhaven Homes Fairhaven Homes is a builder in Mulgrave. Rated 4.7/5 from 820 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this tradesperson, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. Trust Score: 56 out of 100 (good record, gaps to check). The score rests on rated 4.7 from 820 reviews. 57 reviews in the last 12 months. ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | ProductReview | 4.7/5 | 820 | Most recent review: 3 months ago. ## What customers consistently say _Recurring strength themes from this tradesperson's own reviews, each with a verbatim quote:_ - **Clear communication** (Quoted from 3 reviews): "They have been supportive, professional and always had great communication!" · ProductReview, 19 May 2026 _Customers who keep coming back (5 reviewers describe returning):_ "As a returning customer, I really appreciated how Sal went out of his way to accommodate my needs." · ProductReview, 1 Dec 2025 _Customers mention transparent pricing:_ "Getting upfront, realistic costs for structural customisations rather than vague estimates or allowances, made the process feel secure rather than stressful." · ProductReview, 12 May 2026 ## What reviewers confirm _Job outcomes reviewers report about this tradesperson's work, each with a verbatim quote:_ - **Finished on schedule:** "Their attention to detail and commitment to finishing the home ahead of schedule exceeded our expectations." · ProductReview, 17 July 2024 ## What customers consistently praise _Themes mentioned across this tradesperson's own public reviews:_ - Helpful (mentioned in 42% of reviews we've read) - Professional (mentioned in 28% of reviews we've read) ## In customers' own words _Verbatim quotes from this tradesperson's public reviews, each attributed to its source:_ > "We have had such a great experience planning our house build. Henry and Rebecca have been amazing to work with throughout the entire process. They have been supportive, professional and always had great communication!" > Source: Lauren B (5.0, via ProductReview) > "I had the pleasure of being supported by Michael and Sarah at the Riverfield Fairhaven Display for my first home build. Michael was extremely knowledgeable, patient, flexible and honest throughout the entire process - it made the journey feel very accessible and enjoyable :) thanks so much for the help guys you were amazing!" > Source: Patricia (5.0, via ProductReview) > "Just want to say a big thank you to Darren and Rebecca for all their help throughout our home journey. As first home buyers, we had a lot of questions and honestly felt a bit overwhelmed at the start, but Darren made the process so much easier. He was always easy to talk to, patient, and gave really practical suggestions when we were choosing things for the house. No pressure, just honest advice that actually helped us figure out what worked best for us. Bec was also amazing the whole way through. Super responsive, organised, and always quick to help whenever we had queries. She kept everything running smoothly and was really lovely to deal with, which made the whole experience a lot less stressful. Really appreciate both of them for being so supportive and helpful from start until now that our construction is almost starting. It made a big difference in our journey." > Source: Ariana Mari M. (5.0, via ProductReview) ## Trades Builder, Plumber ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 820 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 1 public listing for this tradesperson. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this tradesperson. (via MyTrustedTraders public listing) Full verification checklist: https://au.mytrustedtraders.com/traders/fairhaven-homes/checks ## Credentials & sources - Credentials shown: 0 - ASIC status: Unknown - ProductReview says 784 reviews marked verified by ProductReview - Evidence held from: ProductReview - Public evidence last checked May 2026 ## Opening hours - Source: ProductReview - Monday–Thursday: 8:30am–4:30pm - Friday: 8:30am–4pm ## Before you hire a builder _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Never pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done. - Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced. - Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job. - Trade and building licensing in Australia is set by each state or territory. Check the relevant regulator (e.g. NSW Fair Trading, QBCC in Queensland, VBA in Victoria) that the contractor holds a current licence for the work type and value before you hire. - For larger residential building work, confirm the contractor carries the home-building / domestic-building insurance your state requires before you pay a deposit. It is what protects you if the work is left unfinished or defective. ## Contact - Phone: 1800 324 742 - Website: http://www.fairhavenhomes.com.au --- Source: MyTrustedTraders, https://au.mytrustedtraders.com/traders/fairhaven-homes Real public evidence only: every figure traces to its named source. The evidence for this business comes from a single public source, so it is not yet cross-checked against a second. If a source does not carry a field, it is not shown.