Fix inaccurate public facts
Use trader rights when a profile has the wrong name, address, phone, website, public source name, service area, or context that changes how the business is represented.
Australia / NSW trader rights
Use this form for NSW complaint guidance, correction, removal, identity, or review-evidence issues. Owner claim remains separate from licence meaning.
Separate the wrong business from yours
Wrong-profile and merge requests need links to named public sources that show which reviews, credentials, or company information belongs to a different trader.
Challenge public review evidence without deleting history
Reviews from another site can be disputed when they attach to the wrong profile or source. We keep the review visible until the evidence is corrected.
Ask for removal without claiming the profile
Takedown, privacy, fraud, and account-deletion requests stay separate from owner claim so acquisition pressure does not decide profile visibility.
Claim and rights stay separate
Control of a profile is not the same thing as correcting the public profile.
We keep this boundary explicit before the form: claiming is for account ownership and workspace control; trader rights is for correction, removal, privacy, disputed source evidence, and building-work complaint guidance.
- Do not use claim if the goal is correction, removal, privacy review, or a wrong-profile dispute.
- Name the exact public profile and source page that needs review.
- Tell us which statements are yours, which links are public sources, and which regulator decision or reference you mean.
- Use evidence links where possible so the reviewer can understand what happened.
What to expect before you submit
Send enough context for us to assess what changed and why.
Requests are prioritised by risk and evidence quality. Urgent harm, wrong identity, legal-rights requests, and regulator issues are reviewed before cosmetic profile wording.
Submitting a request does not automatically remove a profile. We may annotate, remove, correct, or keep the profile depending on verifiable evidence.
Include profile URLs, source pages, company information, regulator references, screenshots, complaint references, or a clear explanation of the business relationship.
Approved requests can lead to correction, annotation, removal, account action, or clearer guidance on the right authority. Rejected requests should explain the missing evidence.
Ask about NSW building complaint guidance
What this Australia request keeps separate
Claiming this profile lets you manage your MyTrustedTraders profile. It does not by itself create an NSW licence, HBC, ABN, or quality-verification badge.
Building Commission NSW complaint guidance stays separate from claim.
Service NSW licence links, ABN or ASIC references, review links from other sites, and profile-removal evidence should stay tied to their public sources.