“Installers of a 53 KWh battery arrived on time and completed the installation after dark. They went the extra mile. They answered any questions and were very professional.”
Public evidence profile
Voltx Energy PTY Ltd
Credentials & registries
New Energy Tech Consumer Code
No Trust Score yet
- Rated 4.5 from 417 reviews
- Reviewed 3 months ago
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.5out of 5
Customers often mention
Across all 423 reviews on ProductReview
5 stars342
4 stars29
3 stars4
2 stars5
1 star43
Where these reviews are published
- ProductReview417 reviews · 4.5 avg
Highlights
“Voltx delivered excellent service, and I highly recommend them. The installers performed their work exceptionally well, ensuring that the entire process was smooth and efficient”
“The battery setup is great already saving money looks good and easy to organise the installation”
Detailed reviews
These are the individual reviews we hold for Voltx Energy PTY Ltd, including the highlights above. The 417 headline total is the review volume reported across public review sources.
VoltX Energy just finished our battery installation and the whole process was straightforward. The installation team arrived on time and did a great job with the technical side of the setup. It’s a very neat installation, and they made sure to clean up everything before they left
VoltX Energy just finished setting up our battery and the whole process was very good. The installation team got the unit mounted and the electrical work sorted without any hassle or delays. They were efficient, kept the workspace tidy, and made sure the system was ready to go before they headed off. It’s a relief to have the home storage active without having to deal with any stress or complications.
VoltX Energy just finished setting up our home storage and the workmanship is spot on. The electrician did a great job keeping the cabling neat and tidy, which makes a huge difference to the overall look. They took the time to walk us through the app setup before leaving and made sure everything was tracking correctly. It’s a relief to see the system finally running. Plus, they actually cleaned up after themselves once the work was done. Very happy with how the whole process was handled.
Thank you Voltx Energy for on time services that’s all I can say and very good work
VoltX Energy just finished setting up our system and the quality of the work is top-tier. The installers were clearly focused on the details, keeping the setup tidy and making sure everything was mounted properly. It’s a relief to see a technical job handled with that much care. The batteries are performing exactly as expected and the team answered every question we had about the operation. If you value a neat installation and attentive service, they’re a solid choice.
Read the other 10 detailed reviews on this pageShow fewer reviews
I recently had voltx install a battery (28kw with 10kw inverter). Not only was their price competitive and the sales person willing to answer my questions, the installation team arrived when scheduled and did a neat and thorough job. They also explained how everything worked, the app usability etc. only a few days in but very happy so far with the overall service and offering from voltx.
Great experience with VoltX for our solar battery installation. Excellent pre-sales support, clear communication, and a smooth professional installation process. Very happy with the overall service, highly recommended.
Update 8 May 2026 - approx 2 months since install: I have a 50kw battery installed and switched off, and receive the odd automated "recommend your friends" sms from voltx, but no communication about enabling the system. Maybe the overdue invoice will trigger a real human to take a look? Not optimistic at this stage. ---- Update, 9 April 2026: After 2 weeks in mediation here, countless support tickets and phone calls, I still do not have a forward plan or any serious contact from VoltX. Suggest to avoid at all costs. ---- Sales process was fairly smooth. Sales people call every day, sometimes multiple times, until you have locked in and sent all the pre-sales info they need. Once they finally had all the info, they were keen to install next day. Installers turned up on the agreed day, were very polite and helpful and cleaned up after themselves. They had to install some fireproofing and did a reasonably tidy job. From what I can tell, our house is a difficult install. They took all rubbish away. There was some problem when turning the system on post-install, maybe a faulty inverter. The poor installers sat around waiting until close of business and then said somebody would be in touch and went home. It's now been more than a week with no contact at all from VoltX about finishing the install. After reaching out a few times I have had fairly broken English email replies with no forward path. I have a 50kw bank of batteries sitting here switched off, with no real way forward. Started out great but the after sales service is shocking. Not really sure if there is a case open, someone coming, anything happening.
Verified by ProductReview
From initial contact to job done, was much quicker than expected. Works well!
VoltX Energy just finished setting up our new system and the quality of the batteries is great. The installation team did a very tidy job with the wiring and made sure everything was mounted neatly. It’s a relief to have the energy storage up and running now. We had a few questions about the technical side of things while they were here, but the installers were attentive and took the time to explain how it all works. And they even made sure to clean up the workspace before heading off. Overall, it's been a positive experience getting this tech into the house.
Signed up in Nov 2025 for a 50kWh battery and solar package, (I'm in Wollongong) to take advantage of Govt rebate offer. Voltx contacted me last month to say that they won't be able to complete the installation (obviously signed up too many people), and offered me a refund + $250 bonus to accept a cancellation of my contract. I accepted, they have provided the refund but they are now not honoring the $250 bonus payment that they promised, and giving excuses of accounts department are overloaded. Dodgy company, won't be going near them again.
The process went smoothly and installation went timely. The installers were professional and friendly. Have recommended to friends. Very happy with set up.
Verified by ProductReview
Outstanding experience. Great price, excellent service, everything was exactly as promised, 10/10. I'm loving my new battery!
My experience with VoltX Energy was positive from signing up to installation. Both sales team and installers did take care to answer my questions and install new system according to my preferences. Despite time constraints and a temptation to take short cuts the installers did manage to achieve an installation that I was happy with in terms of location of inverter, batteries and running of cables. The overall installation is tidy and professional. I had some difficulties with batteries communicating with the inverter for the first week. In the process of trouble shooting the system started working correctly. I've enjoyed a fully operational system now for a week and am very impressed with it's performance. Watching the management system through the app gives great insight and understanding. I can't fault it, the management algorithm is excellent. It would be fair to say I'm a happy customer and would recommend Voltex energy as a reputable Australian Company.
On time delivery and great workmanship. Great value for money. Easy to deal with.
Credentials and checks
Credentials, licences and vetting
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source reference
- 8293541
- Source checked
- 16 May 2026
Public directory notes
1Checks and details listed by directories
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108 reviews marked verified by ProductReview
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Opening hours
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- Monday–Friday
- 9am–5pm
Sources
2 named public sourcesWhere this information comes from
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About
NETCC approved seller for Solar PV, EV charging, Energy Storage.
What this business says about itself
From their own website
What this business says about itself
See their work: Instagram (opens in new tab) · Facebook (opens in new tab)
- Guarantee: 10-year performance warranty
- Brands they work with: VoltX, Hinen
Accreditations it displays. Confirm each is current on the official register before you hire:
- Clean Energy Council / Solar Accreditation Australia (accredited solar installer) · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
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Common questions about Voltx Energy PTY Ltd
Is Voltx Energy PTY Ltd a legitimate business?
Voltx Energy PTY Ltd has 417 independent public reviews, rated 4.5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Voltx Energy PTY Ltd?
Voltx Energy PTY Ltd has 417 public reviews, averaging 4.5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Voltx Energy PTY Ltd's reviews are genuine?
Voltx Energy PTY Ltd's 417 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Voltx Energy PTY Ltd qualified and accredited?
We hold 1 independently sourced credential for Voltx Energy PTY Ltd, including New Energy Tech Consumer Code. Each is attributed to the body that issued it in the credentials section. For example, New Energy Tech Consumer Code is the New Energy Tech Consumer Code (NETCC): an ACCC-authorised code whose signatories selling solar, batteries and other new energy tech commit to consumer-protection standards.
Does Voltx Energy PTY Ltd guarantee their work?
They state on their own website that 10-year performance warranty. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.