F

Public evidence profile

Fairhaven Homes

level 1/6 Peters Ave, Mulgrave VIC 3170, Australia
Overview

About Fairhaven Homes

Public evidence profile.

Public review evidence
Reviews

What customers say about Fairhaven Homes

4.7out of 5
820 reviews in the public recordCross-checked across 2 sources
Productreview Au70 reviews · 4.8 avg
Productreview36 reviews · 4.8 avg

Highlights

"We are building with fairhaven homes and have had an amazing experience so far. I had contacted over 40 builders in the area and chosen fairhaven after narrowing down because of the quality and guarantee for a quicker build with clear timeframes. At the moment we have just completed pre start. Fairhaven also has amazing great range of standard inclusions and also generous cat 1 items and we found the upgrades to cat 2/3 very reasonable and cheaper than anticipated but stuck with cat 1 for a lot of things. They were also super accommodating to our floorplan and the many changes we had to suit our needs! Whereas a lot of builders (volume) that we contacted did not want to or simply couldn’t for what we needed. We are building the Tahlee 28 (with room extensions and extra linens) We ended up going about 100k more than base cost price which included upgrades for almost everything, big extensions, a raked ceiling, site costs etc. The final cost wasn’t to much more/ the same as other builders quotes which was great, and I think for the quality it will make a big difference. Walking into the display homes compared to some of the other big builders you can just tell even from cat 1 products how big the difference is with brands they use in terms of quality. I also really liked how clear fairhaven was with orientation, insulation and other very important things that aren’t talked about much or at all with other builders I enquired with. Everyone I spoke to was super fast in replying and very informative. Our sales consultant was great and even let us know about hidden costs that we might not have been aware of (in any sort of building project) like gas connection for our estate which I see some people get caught out on in facebook groups. Fairhaven were so kind and understanding, when we were looking at finalising the floorplans in October my father was diagnosed with terminal cancer. The team was so lovely to deal with and gave me so much time to come back to completing the project with no extra costs. We ended up finalising everything in January, signed early Feb and did colour in early March. Our site start is start/mid May and we are very excited to get the house up as quick as possible so we can move closer to dad. Thank you to all staff including sales consultants, managers, Cro, colour appointment specialists we have had a wonderful experience and have been well looked after"

TaylahProductreview5.0 rating

"Henry Day from Fairhaven homes was fantastic from the moment I walked through the doors of the sales office. Henry helped guide me through each step of the process and provided sound advice while happily answering all my questions. I’m extremely happy with the customer service and look forward to the building process with Fairhaven homes."

ChloeProductreview Au5.0 rating

"We have been exploring the idea of building a new family home for some time, and we were highly impressed during our visit to the Oakleigh East display home, where we had the pleasure of meeting Salendra. His extensive knowledge, professionalism, and patience were truly exceptional. We look forward to commencing our building journey with Fairhaven."

AmdieProductreview Au5.0 rating

Detailed reviews

Taylah5.0 / 5 · 30 Apr 2026

We are building with fairhaven homes and have had an amazing experience so far. I had contacted over 40 builders in the area and chosen fairhaven after narrowing down because of the quality and guarantee for a quicker build with clear timeframes. At the moment we have just completed pre start. Fairhaven also has amazing great range of standard inclusions and also generous cat 1 items and we found the upgrades to cat 2/3 very reasonable and cheaper than anticipated but stuck with cat 1 for a lot of things. They were also super accommodating to our floorplan and the many changes we had to suit our needs! Whereas a lot of builders (volume) that we contacted did not want to or simply couldn’t for what we needed. We are building the Tahlee 28 (with room extensions and extra linens) We ended up going about 100k more than base cost price which included upgrades for almost everything, big extensions, a raked ceiling, site costs etc. The final cost wasn’t to much more/ the same as other builders quotes which was great, and I think for the quality it will make a big difference. Walking into the display homes compared to some of the other big builders you can just tell even from cat 1 products how big the difference is with brands they use in terms of quality. I also really liked how clear fairhaven was with orientation, insulation and other very important things that aren’t talked about much or at all with other builders I enquired with. Everyone I spoke to was super fast in replying and very informative. Our sales consultant was great and even let us know about hidden costs that we might not have been aware of (in any sort of building project) like gas connection for our estate which I see some people get caught out on in facebook groups. Fairhaven were so kind and understanding, when we were looking at finalising the floorplans in October my father was diagnosed with terminal cancer. The team was so lovely to deal with and gave me so much time to come back to completing the project with no extra costs. We ended up finalising everything in January, signed early Feb and did colour in early March. Our site start is start/mid May and we are very excited to get the house up as quick as possible so we can move closer to dad. Thank you to all staff including sales consultants, managers, Cro, colour appointment specialists we have had a wonderful experience and have been well looked after

Productreview
Chloe5.0 / 5 · 24 Nov 2025

Henry Day from Fairhaven homes was fantastic from the moment I walked through the doors of the sales office. Henry helped guide me through each step of the process and provided sound advice while happily answering all my questions. I’m extremely happy with the customer service and look forward to the building process with Fairhaven homes.

Productreview Au
Amdie5.0 / 5 · 21 Nov 2025

We have been exploring the idea of building a new family home for some time, and we were highly impressed during our visit to the Oakleigh East display home, where we had the pleasure of meeting Salendra. His extensive knowledge, professionalism, and patience were truly exceptional. We look forward to commencing our building journey with Fairhaven.

Productreview Au
Rishi Perera5.0 / 5 · 18 Nov 2025

We recently had an in-depth consultation for our first home build with Paul Maio, New Home Consultant at Meridian Display Homes, and the experience was fantastic. Paul is incredibly professional, friendly, and trustworthy, and he took the time to explain every step of the process and guidelines thoroughly and clearly. I’ve visited other builders for consultations, but Paul’s attitude, friendliness, professionalism, and attention to detail truly stand out. We left feeling confident, excited, and completely comfortable moving forward with Paul and his team as we begin this next chapter of building our dream first home. I highly recommend anyone looking to start their home-building journey to begin with Fairhaven—and especially with Paul.

Productreview Au
Ranjit Karam5.0 / 5 · 13 Nov 2025

We had an excellent experience working with Jackie at Fairhaven Homes in Kaduna Park. From the very beginning, Jackie took the time to go through every detail with us and made sure we fully understood each step of the process. Her communication was clear, prompt, and professional throughout — we always felt well-informed and supported. Jackie went above and beyond, taking the time to show us the home, explain all the additional features, and answer every question we had with patience and honesty. The entire process, from our initial visit to having our paperwork transferred to the head office for the building stage, was incredibly smooth thanks to her guidance and efficiency. We truly appreciate her dedication and customer service — she made what could have been a stressful process feel easy and exciting. Highly recommend Jackie and the Fairhaven Homes team at Kaduna Park!

Productreview Au
Billy C5.0 / 5 · 9 Nov 2025

We’ve had a positive experience so far building with Fairhaven Homes. From the initial consultation through to the sale accepted phase, the process has been well-managed and communication has been consistent. We did encounter a couple of minor issues prior due to estate requirements and updates in the product range but Rosie and Vasii handled them with care and clarity. The service has been excellent—responsive and accommodating. Despite our location, the team made every effort to coordinate meetings and review the build details, which greatly simplified the process. We're currently in the pre-construction phase and eagerly looking forward to seeing our completed home.

Productreview Au
MAR4.0 / 5 · 31 Oct 2025

We really appreciate Fairhaven’s transparency in pricing, the great build quality shown in their past projects, and the beautifully refined range of floorplans to choose from. Everything’s clear about what’s included and what’s not, which gives us the freedom to decide on the details we care about most — exactly what we were hoping for in our first home build!

Productreview Au
Kitty C5.0 / 5 · 27 Oct 2025

We were so fortunate to have the pleasure to work with Jackie Si. She made this whole process so easy and smooth. Being our first time building and not knowing anything, Jackie was very patient and professional guiding us step by step to create our dream home. She went above and beyond for us and we are very grateful of her service and extensive knowledge. Thank you so much from the bottom of our hearts, Jackie! You did an amazing job! Best wishes, Bryan and Kitty.

Productreview Au
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40/100

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40 of 100 points40%

Strict qualifying threshold: 60 points.

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Peer endorsements0/15
Planning history0/10
Verified credential0/10
Reviews 100+20/20
Active business10/10
Phone number10/10
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PassedReviews 100+

820 reviews with a 4.7 average rating.

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Phone listed: 1800 324 742.

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