Public evidence profile

Higgins

Australia
Overview

About Higgins

Public evidence profile.

Public review evidence2.8★ from 26 public reviewsAcross ProductReview
Reviews

What customers say about Higgins

2.8out of 5
26 reviews in the public recordCross-checked across 1 source
ProductReview26 reviews · 2.8 avg

Highlights

"We needed a company with the resources to finish sections of the building exterior in a short time frame and also demonstrate that they could comply with our workplace health and safety requirements. On recommendation from an existing customer we selected Higgins. The professionalism of the team on site and support of their management has enabled us to carry out this project with minimal impact to our operations. We're very satisfied with the quality and end result."

John CProductReview5.0 rating

Detailed reviews

Sim1231.0 / 5

They are so unprofessional They lie telling you they put 2 coats on and they put one They paint over rust instead of treating it correctly They make up excuses for dodgy work instead of fixing them Don't use drop sheets And make a mess leave paint all over windows and glass Work unsafely Don't be folled by Higgins they will do half a job and end up costing you money Don't use higgins Messy one coat paint over rust lies

ProductReview
Anne1.0 / 5

Higgins coatings was employed to paint a block of apartments of which one we own. Very poor patchy finish. They did not prepare surfaces that needed it but just painted over the top. I cannot recommend them. I do not recommend them. Choose an alternative painting company as they will cost more in long run.

ProductReview
Allid1.0 / 5

Do not use them. They were engaged by the body corporate to perform maintenance and painting to a unit complex. They painted straight over rusted metal with no preparation. They painted external surfaces after it had just been raining whilst surfaces were wet. They did not use drop sheets and painting is extremely messy.

ProductReview
John C5.0 / 5

We needed a company with the resources to finish sections of the building exterior in a short time frame and also demonstrate that they could comply with our workplace health and safety requirements. On recommendation from an existing customer we selected Higgins. The professionalism of the team on site and support of their management has enabled us to carry out this project with minimal impact to our operations. We're very satisfied with the quality and end result.

ProductReview
Bluie1.0 / 5

Virtually no preparation, painted over flaking paint rust and dust, minor repairs as quoted for not carried out, replaced rotting gutter with a patch of different profile guttering. Job not completed to extent of works quoted for. Rust patches not dealt with. Company representative became very insulting when confronted with the issues, virtually refusing to fix the problems. An inadequate discount of $350 for work not having to be carried out eg. replacing 20 mt. of fascia [and paint], and paint 4 external doors. I was told that interest will be charge if the balance owing was not paid in 12 hours. I would avoid Higgins no matter how cheap the quote or how good the promises may seam. My terrible review rating is similar to others be warned.

ProductReview
Aaron1.0 / 5

Every few years we have the facades and some internal and external assets around the apartment complex repainted, and we tried Higgins for the first time this year. Their business engagement team is smooth and won us over, however, the painting job is awful. Awful. We have never seen such sloppy painting, so many lies told, so many short cuts and so many surfaces having paint flicked on them. They do not mask, the do not use drop sheets. So many residents had their plants and personal outdoor belongings damaged. They do not use safe working procedures. Painters were climbing balconies up to four stories!!! I was shocked witnessing the painting. When the project manager was confronted about painting mistakes or damage to property that residents had witnessed a web of lies and denial would follow. The round about in the middle of our circular driveway was also damaged by painters vehicles. We will not be using Higgins in the future, and I would encourage others to listen to reviews about them online and avoid.

ProductReview
Jilly1.0 / 5

Shoddy workmanship all over our complex. The work described in quote was non existent. Won't fix their shoddy errors, left all their rubbish.

ProductReview
Pisces1.0 / 5

Higgins Coatings were contracted to re-paint the exterior of our residential complex. They started with the wrong equipment for access to sections of the property, they didn't negotiate access with owners and tenants beforehand, and throughout the project they were poorly organised and often turned up unannounced. The wash down was perfunctory, the surface preparation was hit and (mostly) miss, they applied a single coat where two coats were contracted, and at times they painted in unsuitable conditions. There was high staff turnover (unhappy sub-contractors), they damaged property (e.g. plants, balconies), didn't always use drop sheets, and took much longer than specified in the contract. Overall, their performance was a far cry from the the slick presentation made before we signed up. The price quoted for the painting appeared 'cheap', which ought to serve as a warning. We could not have imagined a worse outcome. Ignore the tri-certification they trumpet, and any grandiose claims in any quotation - in practice they count for nothing.

ProductReview
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Public review evidence2.8★ from 26 public reviewsAcross ProductReviewProductReview
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10/100

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10 of 100 points10%

Strongly-evidenced threshold: 60 points.

Review platform presence0/25
Reviews 100+0/20
Peer endorsements0/15
Phone number0/10
Planning history0/10
Verified credential0/10
Active business10/10
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GapReviews 100+

26 reviews and 2.8 average rating; need 100 reviews and 4.0+.

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