Public evidence profile
Ken Hall Electricians
About Ken Hall Electricians
Public evidence profile.
What customers say about Ken Hall Electricians
Highlights
"Shortly after I made an enquiry, Daniel arranged a visit to our home to discuss air conditioning options. After a detailed assessment of our house, which included climbing onto the roof and going into the ceiling, he informed us that a ducted system can only be installed upstairs and that downstairs will need a couple of split systems. We were happy with this option. He took the time to outline options for placing the units outside and suggested locations, which we agreed upon. He provided us with a very reasonable quote and we decided on the same day to proceed. In order to lock in an installation date, we had to pay a 30% deposit. Prior to the installation date, Daniel called us to let us know they were out of 10kW units (for the ducted system) and that if it was OK with us, we’d get a free upgrade to 12.5 kW. The evening before the installation date, Daniel texted me to let me know he and his crew would be here at 7am. The next day, Daniel and his crew arrived at 7am sharp. The installation went very smoothly and the whole team was professional and considerate the entire time they were here. In addition to installing the ducted system and splits, they removed our old evaporative system free of charge, tied off the ducting to the old vents, and patched and sealed the hole in the roof where the evap unit was mounted with sheet metal. (They don’t do gyprocking, so they couldn’t remove the old vents, nor could they patch up the Colorbond roofing where the evap unit was, but Daniel explained all that to us before we agreed to the job.) Upon completion of the job, they swept and vacuumed the floors and even offered to take away some flattened Ikea cardboard boxes. Daniel then took me through the operation of the aircon units and provided me with all the paperwork, such as instruction manuals, warranty cards, statements of work (for electrical and plumbing), etc. He also showed me the location of the outdoor units, explained the plumbing and isolator switches, and showed me the new circuit breakers in the switchboard. (This last point is important, because in researching suppliers via Product Review, I read that some of the less professional operators piggy-back split systems off existing circuits used by powerpoints instead of wiring them to the switchboard.) Shortly after 3:30, with the job done, paperwork signed, and funds transferred, they packed up and left. Daniel is a very professional and considerate person and also competent in his trade and leadership of his team. I’ll definitely be recommending him and his team to anyone I know who’s looking to install aircons or have any other electrical work done."
"Very polite electrician Daniel. Work was done very promptly and efficiently. Replace bathroom light, heat, exhaust fan. Very happy with the result."
"My powerboard problems were assessed quickly and required remedy was explained with cost and the work completed as fast as possible"
Detailed reviews
Shortly after I made an enquiry, Daniel arranged a visit to our home to discuss air conditioning options. After a detailed assessment of our house, which included climbing onto the roof and going into the ceiling, he informed us that a ducted system can only be installed upstairs and that downstairs will need a couple of split systems. We were happy with this option. He took the time to outline options for placing the units outside and suggested locations, which we agreed upon. He provided us with a very reasonable quote and we decided on the same day to proceed. In order to lock in an installation date, we had to pay a 30% deposit. Prior to the installation date, Daniel called us to let us know they were out of 10kW units (for the ducted system) and that if it was OK with us, we’d get a free upgrade to 12.5 kW. The evening before the installation date, Daniel texted me to let me know he and his crew would be here at 7am. The next day, Daniel and his crew arrived at 7am sharp. The installation went very smoothly and the whole team was professional and considerate the entire time they were here. In addition to installing the ducted system and splits, they removed our old evaporative system free of charge, tied off the ducting to the old vents, and patched and sealed the hole in the roof where the evap unit was mounted with sheet metal. (They don’t do gyprocking, so they couldn’t remove the old vents, nor could they patch up the Colorbond roofing where the evap unit was, but Daniel explained all that to us before we agreed to the job.) Upon completion of the job, they swept and vacuumed the floors and even offered to take away some flattened Ikea cardboard boxes. Daniel then took me through the operation of the aircon units and provided me with all the paperwork, such as instruction manuals, warranty cards, statements of work (for electrical and plumbing), etc. He also showed me the location of the outdoor units, explained the plumbing and isolator switches, and showed me the new circuit breakers in the switchboard. (This last point is important, because in researching suppliers via Product Review, I read that some of the less professional operators piggy-back split systems off existing circuits used by powerpoints instead of wiring them to the switchboard.) Shortly after 3:30, with the job done, paperwork signed, and funds transferred, they packed up and left. Daniel is a very professional and considerate person and also competent in his trade and leadership of his team. I’ll definitely be recommending him and his team to anyone I know who’s looking to install aircons or have any other electrical work done.
Very polite electrician Daniel. Work was done very promptly and efficiently. Replace bathroom light, heat, exhaust fan. Very happy with the result.
My powerboard problems were assessed quickly and required remedy was explained with cost and the work completed as fast as possible
I had elecfirst out for a quote. They were they lowest quote and provided the information I requested. I decided on getting four ceiling fans installed. The installation was done as I requested with 3 of the fans replacing existing lights. Very nice job and tidy work. I would recommend elecfirst for any electrical needs.
We’ve been using Plumbfirst and Elecfirst for 7 years and it’s been one of the best decisions we’ve made with owning the house. Dan came on time and did a great job installing a new exhaust fan in the laundry. He cleaned and tidied as he worked and covered our dryer with drop cloths. I thoroughly recommend them.
Daniel was very friendly and went through all the costs involved without being pushy. I liked that. He carried it out the work quickly and without fuss.
The replacement was completed in a timely manner. Daniel was very well-mannered and professional. He was very thorough and explained everything to me. I am more than pleased, would use him again and recommend him to all my friends.
We can't speak too highly of the team from this company. Our ducted system air conditioner gave up the ghost last freezing cold Tuesday morning. We called ElecFirst and Sean and Daniel arrived in the afternoon of the same day to look at the work to be done and to give us a quote on replacing the system. They were very professional, and thorough and clear about what needed to be done and inspired confidence. We were fortunately able to book the work in for two days later. Daniel and his team, Steve and Aaron, arrived at 7.00 am sharp as arranged. They got on with the work efficiently and professionally with a minimum of fuss or disturbance, leaving our home as clean as they had found it - even finishing ahead of the estimated time. We would not hesitate to recommend ElecFirst to any future prospective customers. Thanks again, Sean, Daniel, Aaron and Steve, we are grateful to be warm again.
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