Sarros Electrical

I rang Sarros because Western Power had to shut my power off and the the elderly lady’s in the other unit for emergency repairs. The consumer pole base was rusted and falling over. This was in the afternoon and during that run of 40 degrees plus. They came out immediately and had the new pole fitted in excellent timing. They would have had the power back on that day, but Western Power would not hang around for a short period. The electrician tried to get them to stay, as the lady in the other unit was on dialysis and also needed her phone line. I was impressed with their dedication to finish the job straight away and also their concern for the lady. If I ever need an electrician urgently or non urgently, I will be calling Sarros. I would be happy to recommend them to anyone. I cannot rate the fees, as the job was urgent and I wasn’t prepared to take time ringing around. I thought the pole supply and fitting cost was around what I thought it would be.

The boys did a awesome job at my house. Putting in new lights toilet fans a new oven and other jobs around my house. Very professional at what they do. Recommend them any time

This is the second time that I have had the team to my place and once again they have done an excellent job. Well done guys and office staff too.Thank you.

The team we had do our electrical work around our home were excellent we couldn’t be more happy with them. We have had them come twice now.

We called them to come over and give us a quote alongside a few other companies. we received their quote which was about $21000 dollars so therefore we said we will not be going with their quote and going to use another business. Once i stated i will using someone else, they started threatening me over the phone that unless i use their business they will make my life hell and " i can make reports to western power and you don't want that but we can do the job for you and everyone is happy". over 10 calls back to back non stop acting like a unstable person who should not be dealing with customers followed by multiple messages of made up stories and threats. I have already reported them to both western power and Building and Energy regulator. My advise learn to deal with rejection when a customer says No Thank you and stop threatening people. I do hope you weren't the business owner. however i did try to leave feedback on your facebook page and i was blocked and comments deleted. goes to show how you value feedback and customers.

I am happy to recommend Sarros Electrical. I have had dealings with about 5 different electricians and I know how they usually treat a customer. Sarros Electrical has excellent customer relations. Any question that is asked by email is answered within half an hour, and they can come out (for a FREE quote) usually in a day, their fee's are competitive, and work gets completed in a professional manner. I also did have an issue with a plug, and they fixed it in half a day - no charge and no complaint. I will definitely use this company again and I was genuinely impressed.

Very good service from this company. Excellent staff in the office and out on site. Very high standard of customer service from all staff I have had contact with there. Reliable, well organised and efficient on site as well as outcome focussed at all times. Very impressive company which I highly commend.

service provided by sarros is nothing short of excellent. we have now used sarros 3 times now and every job is completed quickly, efficently and without any fuss. Ben is superb as is the two electricians who attended yesterday, Mitch and Caleb. cannot recommend this company highly enough.