Tools · Emergency: who to call

Who to call first

The official emergency routes for this country, every number read from the official page it belongs to, verified 2026-07-17. Nothing here is behind a click, and the tradesperson comes after everyone is safe.

You can smell gas

There is no single national gas line: the official routing is your gas distributor's emergency number, the one on your bill or meter. In Victoria the distributors are AusNet Services 136 707, Australian Gas Networks 1800 427 532 and Multinet Gas 132 691. If life is at risk, call 000.

  • Find your distributor's emergency number on your gas bill before you need it.

Energy Safe Victoria: report a gas leak or incident

After the emergency: the repair

Once everyone is safe and the official service has the emergency, the repair is the next job. That is where checking a tradesperson's register, rating and record matters, and not one second before. Browse tradespeople with public evidence, check a business by name, or see where a rating really sits before anyone starts the permanent fix.

Common questions

You can smell gas: who do I call?

There is no single national gas line: the official routing is your gas distributor's emergency number, the one on your bill or meter. In Victoria the distributors are AusNet Services 136 707, Australian Gas Networks 1800 427 532 and Multinet Gas 132 691. If life is at risk, call 000. Find your distributor's emergency number on your gas bill before you need it.

What is the emergency number here?

Call Triple Zero, 000, free from any phone. From a mobile, 112 reaches the same service.

Every number above was read from the cited official page on the date shown. Numbers and routings can change and some are regional examples of a local routing rule, so the official page is always the final word. In immediate danger, the general emergency number comes first.