Amazing Solar Solutions

I had a fantastic experience with Harry R from Amazing Solar Solutions for my solar panel and battery installation. The whole process from start to finish was seamless and professional. To top it off, his pricing was the best I found after comparing with several other retailers. Highly recommend Harry if you’re looking for quality work and great value!

My call to request assistance was answered very quickly and the technician was knowledgeable and courteous in resolving the issue. He also followed up to ensure all was complete.

New system and positive experience so far! Kasper K was very helpful and patient during the sales process - he explained the solar system, options, and installation process in a clear manner. The installation was quick to be scheduled and the onsite team were very polite and professional.

We had a great experience with Amazing Solar who installed our new solar panels and also a solar battery. Derek at Amazing Solar guided us through the process of applying for rebates when we hit a couple of bumps along the way. We are very happy with the way it worked out in the end. Len, Mitcham VIC

Derek and his team were helpful and repsond quickly. The installers were brilliant, one of them was a electrical engineer. When the Solar panels were being installed, the team found broken tiles from when my house was built which they swapped out for me, so my house is actually better than when they started. They are quick with getting paperwork through so the Solar is connected pretty quick.

Dealt with Meghan and she was very professional and helpful. She Was clear about everything and answered my questions patiently and clearly. The people doing the installation were great, very courteous and helpful and talked me through the installation process.

The consultant Kasper provided outstanding support for my Sungrow battery and inverter purchase. Answered all my combinations based questions, showed excellent customer service behaviors, knowledgeable, patient, and clear on technical specs, made my decision easy and installation seamless. highly recommend for solar upgrades! The installation readiness team and installer did an excellent work with a humble personality, explaining each step and progress clearly. Seamless process, highly recommend!

Started off great, wasn’t sure if Solar would work for us, but their salesperson convinced us that it was and also that upgrading to add a battery would also be a good option. Was happy with the solution and signed the contact/paid the deposit at the end of August 2025. That’s when things went bad. I stopped hearing from them, so I followed up with their Customer Care Executive Hazel asking what the next steps were. She took a week to reply but said their scheduling team was working on booking us in and we would hear from them shortly/in a few days. Over a week passed and I still hadn’t heard anything, so followed up again. She said I’ll check and get back to me. Over another week passed and still I hadn’t had an update, so followed up again, and again she just said she’s checking and will get back asap. Yet ANOTHER week passed with no update so again I followed up and go the same response. I’m checking. So over a month to ask their co worker for an update. I then followed up with the original sales person Ryan who responded saying that they needed us to take a video of our meter and potential battery location. We sent that through right away with multiple options where the battery could go that I knew complied with the regulations. Another two weeks passed with no update. I then received an email from VIC solar saying our rebate was going to be cancelled soon if we don’t get this job booked - so once again I chased them for an update. Hazel then replied saying our installation has been booked for November 2025, and that we would get a call soon from the installation team to confirm the date. Another THREE weeks passed without a call, so I chased again. Hazel replied saying that they were booked to install next week, and I would receive a call shortly. Another few weeks passed with no call or update, so we started calling them asking for an update. The first few times we called, they just hung up on us, but we kept calling. After finally getting through to Hazel and asking what the heck is going on, she said we’re going to cancel your order as we can’t install a battery at your address. I emailed them right away asking for clarification as I had sent through a video showing the locations for battery installation that complied with regulations, and she responded saying oh I didn’t know you did that - please resend. At that point I knew they were lying and I had lost all trust in this company. Even if there was an issue with the battery, the main reason for starting the job was that I wanted solar panel. The worst company I’ve ever dealt with. Extremely unorganised with awful communication as soon as the contact is signed. 5 months completely wasted.