Public evidence profile
Solargain
About Solargain
Public evidence profile.
What customers say about Solargain
Highlights
"I recently had trouble trying to access my solar data portal for a commercial site I recently took over. I reached out to SolarGain who installed the system in 2021. A team member Jackie B reached out with all the log in details, updated me on the status of the system (inverter in fault) asked if I would approve her to push the system firmware updates and provided details on how to resolve the fault. I am not even their customer and I had all this information back to me within 4 hours. Would highly recommend."
"We called Solargain as our solar wasn’t producing its normal power. They came out within 3 days and fixed the problem (something blown). Their callout also included a full service which was great. Lovely guys, explained everything and very cheerful. Thank you Alison"
"The whole process of getting our gas water heater replaced with iStore Air to Energy hot water system was outstanding. This is a simple decision to change to mostly free of cost hot water. I would recommend this change to anyone."
Detailed reviews
I recently had trouble trying to access my solar data portal for a commercial site I recently took over. I reached out to SolarGain who installed the system in 2021. A team member Jackie B reached out with all the log in details, updated me on the status of the system (inverter in fault) asked if I would approve her to push the system firmware updates and provided details on how to resolve the fault. I am not even their customer and I had all this information back to me within 4 hours. Would highly recommend.
We called Solargain as our solar wasn’t producing its normal power. They came out within 3 days and fixed the problem (something blown). Their callout also included a full service which was great. Lovely guys, explained everything and very cheerful. Thank you Alison
The whole process of getting our gas water heater replaced with iStore Air to Energy hot water system was outstanding. This is a simple decision to change to mostly free of cost hot water. I would recommend this change to anyone.
We have a Solar gain installed solar panel system and have found their installation went well and their after care has been good. If we have forgotten how to set up our apps for monitoring they have been very helpful getting us going again. Some third party sustems work really well but thier apps are abit clunky to get installed and they have put us in touch with the right help and follow up with us. Thankyou Solargain. Margaret.
We had an amazing experience with Solargain from start to finish! Our consultant, Ryan, was SUPER knowledgeable and eager to help. He left no stone unturned when explaining our options and was very patient in answering all our questions. His expertise and guidance made the decision-making process much easier. The entire installation process was seamless. The installers were professional, efficient, and left everything spotless. It was clear they took pride in their work. Solargain went above and beyond in many areas, making sure everything was done to the highest standard. My wife and I are grateful that we chose Solargain for our solar system. We highly recommend Solargain!
I had my solar installation just over 2 years ago during my house construction. Solargain were excellent in fulfilling all of my needs and in particular in coping with the ever changing building program. I have recently had a service to the solar installation and all was in good operating condition. The service guy, Phil was very efficient and informative during his handover with all the stats. I have no hesitation in recommending Solaragain and their team for all of your Solar needs.
The quote and installation process has been easy and professional and when I had a problem with the display the team were very helpful and able to talk me through the process.
The removal of the old system and the install went exactly as planned. A very impressive team working together in a professional manner. A pleasure to watch.
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