Leafbusters

Company installed gutter mesh incorrectly as pitch of roof was under their guidelines. Caused water to leak in my garage and major plaster damage. Initially agreed to pay for repairs then withdrew. CEO was rude, and went into a rant. Now have to take them to VCAT.

I purchased gutter guards for my roof and I was quoted for the whole roof. Not only was I pressured to sign the contract on the day of the quote, to receive a slight discount, but when they did the job it was not done completely. Instead of putting the guard in the ridges of my roof as well, so the leaves can slide down and off the roof, all my leaves come down the ridge and get trapped at the bottom. I have made numerous phone calls where I have left messages in the last 3 weeks, but I have not received one call back. They seemed to be in a hurry to call back, when it came for the quote and to get my money, but now they don't want to know me, what sort of customer service is this.

Also my experience with them - I sent photos of the mess remaining after "completion" of the job and could not get a response. I am 76 y.o. and have just spent an hour up a ladder clearing the valleys, which had the gutter guard installed. I had raised the question spefically with the salesman prior to signing the contract and was assured that it would do the job - it DOESN'T! DON'T WASTE YOUR MONEY IF YOU HAVE GUMTREES (or maybe others also).

Gave Leafbusters two chances to make good on my order for gutter mesh for my roof. First delivery they send a cheaper product, second delivery correct product but faulty. I cancelled the job, and I am still chasing my deposit.

We originally had leaf-busters install on our whole house back in 2012 and now have found the silicon they used has started to peel, called them only to find they have gone into liquidation back in 2016 - Grayson Gutter Cleaning who have taken over their number 1300 GUTTER has agreed to come and fix the problem but unfortunately our original guarantee (20 years) is no longer valid and if we want to claim against it we have to contact the liquidators....

We have had Leafbusters since we first bought our house 15 years ago. It still looks almost new and we've had it cleaned out by the new owners. It was very much worthwhile, we are too old to be up the ladder clearing out leaves every Autumn. We would totally recommend Leafbusters to others.

Rarely do we write reviews. However we felt compelled to share our experience with Leafbusters and now Graysons Gutter Cleaning Hawthorn Approx 20yrs ago we had Leafbusters instal gutter guard on our house and farm shedding. It has been an excellent investment. We live in a semi rural area with lots of large gum trees and I was concerned for my Husband's safety as he was always up a ladder cleaning gutters. Problem solved by Leafbusters we have never had any issues. So now 20 years later we contacted Grayson Gutter Cleaning and Gutter Guard Hawthorn to match and instal Gutter Guard to our new extension. Called last Tuesday job done and dusted 7 days later. No stress No hassle. Graysons have been great to deal with. They were able to match the type and colour of our original job done by Leafbusters. Excellent quality 5* Service We are delighted * * * * *

I had them in to clean and service the sections of the roof where the house has gutter guard covers. Repairs were carried out on some corner spots and where a few gaps had been. The whole process was hassle free particularly because they made contact with the tenants in advance. Did a good job.