Tomkat Roofing

WARNING ! WHAT A NIGHTMARE Tomkat has been. ! What a HUGE mistake that was allowing this company TOMKAT to put up our new roof that was supposed to keep families and their home dry and safe for years to come. Tomkat team are very LOUD , very proud and very LOUSY at roofing. Tomkat was way out of his league in taking on a complex which houses 13 townhouses and a block of units. Just over 3 years on various leaks everywhere absolute Horror ! NO EXCUSES for poor workmanship or having zero knowledge when paid almost a Quarter of a million dollars. Care factor by Tomkat somewhat showed concern, they come out add more screws lots and lots of silicone hoping leaks would disappear, however this is to buy time and more time and justify themselves in pretending to fix the issue raised , then you get the cold shoulder and every excuses from them & HORRIFIC unsightly patch up jobs . Residents up in arms over the amount of leaks in the new roof . All documented ! I encourage all to do your homework properly before placing trust and thinking you’ll get a service that you pay for only to find out you’ve received no such thing. Just drenched ceilings, floors, walls damaged internals & fixtures a list of defects as Big if not Bigger than Tomkats terms and conditions. More than welcome to come speak to residents and owners here or our strata management team and also to have a look for yourselves. Pointless having an aesthetically pleasing roof but on close inspection (see photos) it leaks like a sieve from numerous places due to inexperienced workmanship and lack of knowledge in installing such roofing . One star is way to much for what this mob has put residents through .! Residents up in arms after having large scale renovations carried out , after new roof installed only to find leaks continue to come in and cause further heartache and damage. Listening to the Extensive excuses that Tomkat have used from leaves to water coming in through double brick walls , completely useless whirly birds , and vent caps evidently only last about 2yrs according to the Tomkat team . They even blamed Sydneys weather ! (Our old roof and gutters never cleaned in 20plus years not a single issue or leak) Its never pleasant leaving negative review , However this is the outright TRUTH. On behalf of all residents and them giving input into the writing of this review , it has given absolute satisfaction to those affected by leaks and defects and suffering - Stress Tomkat have put them through. We were asked to remove a previous review by Tomkat who promised to fix leaks however this not been the case, reports of more leaks dodgy work the list is ENORMOUS . DO YOUR HOMEWORK before placing trust .! We trusted and supported this local family business with our homes and the promises they made however they let many families down! Photos below speak for themselves . If we can help only one family not having to go through what we have gone through and a current still going through with this incompetent roofing company we have done our Job .

Paid close to $1000 for 2 short pipes to the gutter. It didn't solve the leak into the house, it got so bad the rain is pouring in the house. They charge for rework, change their prices after quote and don't response. If you are looking for roof expert beside cleaning, you will b surprised. Although cleaning is excellent if you don't mind leaving mess in your garden.

Had few Q in relation to the quote. Called twice, email several times but no response. Can you trust a company who fail to reply general queries?

We paid over $3000 for works done on the roof and did not hear back for the first few months, had to make 20+ phone calls to finally have someone to come out for quotations only to find that these quotations were not passed on. We ended up having 3 separate quotations because of this, WRONG parts ordered, and then when it came to actual works - these were delayed endlessly with no communication. When we contacted TOMKAT, we were either ignore, had incredibly rude receptionists and then given WEATHER excuses. Works were delayed for over 6 months. We will be making formal complaints.

We found a leak in our roof which was causing a bit of drama for us. We gave Tomkat a call and had the guys come out to inspect. Not only did they patch up the leak, they cleaned it all up nicely and it now looks as good as new! Thanks again - Job well done.

Leak in more area after guard placed. Another roofer opened the guard and found pile of leaves in gutter. Spend the money on cleaning gutter on 2 storey and guard. Now Im paying for it to be taken out and clean. Get a professional you can trust.

Wonderful service from hard working roofers. Did an amazing and very neat job! Would recommend Tomkat Roofing for any Roofing needs.

Excellent job, honest, reliable, quoted quickly. Excellent service & communication from Tom & the team. Would gladly recommend Tomkat to anyone! Thank you for a hassle free process I will definitely be using Tomkat again.