A

Public evidence profile

Alphaline Homes

28 Robertson St, Brendale QLD 4500, Australia
4.958 reviews in the current record
Overview

About Alphaline Homes

Public evidence profile.

Public review evidence
Reviews

What customers say about Alphaline Homes

4.9out of 5
58 reviews in the public recordCross-checked across 1 source
Productreview36 reviews · 4.8 avg

Highlights

"The decision to knock down and rebuild was one we took a lot of time with and worried if it was going to work - there are so many stories out there about how bad it is to build a new home! We finally went with a medium sized firm that was family owned with their own architect and designer. One of the best decisions I have made in my life. Ben, one of the brothers, was our first contact in designing what was to be our home. We took our time here and Alphaline Homes were highly understanding and amazing! They did a design analysis to then come up with our own house plan that we then took the time we needed to make sure it is what we wanted inside and out. I am really glad we took our time here and Alphaline was supportive all the way. Alphaline had a great team around them to work with us to determine the finishings and the finer details of the house pre build. Once the build started, there was no need for us to revisit the decisions we had made early one. It was around this time that we started working with John, a second brother, in project managing our the build of our house. The attention to detail and constant review and updates from John were great. Building started the day after the demolition team left site with slab and two storey frame done within 3 weeks. The timeliness was one feature that was a constant with the build with Alphaline! There was a couple of days of rain when the roof was meant to completed where we had a delay. Things did not always go to plan, they never do when there is a knock down or rebuild but between Ben and John, we were always consulted, we always discussed what were the options and site visits were easily and quickly arranged. Changes and/or modifications were worked through easily and quickly. Another key feature of Alphaline is quality. Ensuring that the foundations to all the finishing touches are important to Alphaline. Any defects found where never regarded as an issue to fix. This attitude extended to the contractors that Alphaline used as well. Then to top it off, Alphaline were able to finish building the house and hand over to us weeks prior to planned completion date. Then after full payments were made, when savings where achieved by Alphaline with some of the products in the house, we even received a rebate back. There have been a few issues arise post the build ie faulty oven etc, Alphaline has continually remained in touch, are extremely responsive to any post build issues and have been a delight to work with! The price of the build and the additional extras agreed early on were clearly outlined and known up front and didn't deviate except where agreed. There were clear payment schedules everything was clearly managed through BuilderTrend. The result is we have a house that has actually exceeded my expectations, it light, breezy and still feels like a dream to live in. I keep thinking we have been lucky but then when you find the right builder and both you and your builder do the work upfront, the outcome can be great!"

Christine A.Productreview5.0 rating

"The decision to knock down and rebuild was one we took a lot of time with and worried if it was going to work - there are so many stories out there about how bad it is to build a new home! We finally went with a medium sized firm that was family owned with their own architect and designer. One of the best decisions I have made in my life. Ben, one of the brothers, was our first contact in designing what was to be our home. We took our time here and Alphaline Homes were highly understanding and amazing! They did a design analysis to then come up with our own house plan that we then took the time we needed to make sure it is what we wanted inside and out. I am really glad we took our time here and Alphaline was supportive all the way. Alphaline had a great team around them to work with us to determine the finishings and the finer details of the house pre build. Once the build started, there was no need for us to revisit the decisions we had made early one. It was around this time that we started working with John, a second brother, in project managing our the build of our house. The attention to detail and constant review and updates from John were great. Building started the day after the demolition team left site with slab and two storey frame done within 3 weeks. The timeliness was one feature that was a constant with the build with Alphaline! There was a couple of days of rain when the roof was meant to completed where we had a delay. Things did not always go to plan, they never do when there is a knock down or rebuild but between Ben and John, we were always consulted, we always discussed what were the options and site visits were easily and quickly arranged. Changes and/or modifications were worked through easily and quickly. Another key feature of Alphaline is quality. Ensuring that the foundations to all the finishing touches are important to Alphaline. Any defects found where never regarded as an issue to fix. This attitude extended to the contractors"

Christine A.Productreview5.0 rating

"My wife and I went to many different builders but it was the Alphaline Team that was the most helpful and offered us a competitive price. They allowed us to custom design our home that met our exact needs and wants. The Build was managed well and completed to a 5 star finish in our required time frame. Any issues that arose during the build period were met head on professionally and quickly resolved. There was no unforeseen costs during the build and had a very clear contract price from the very beginning. We couldn't be happier with the finished home and would recommend Alphaline to anyone looking to build."

Brendan and JessProductreview5.0 rating

Detailed reviews

Christine A.5.0 / 5 · 15 Jan 2020

The decision to knock down and rebuild was one we took a lot of time with and worried if it was going to work - there are so many stories out there about how bad it is to build a new home! We finally went with a medium sized firm that was family owned with their own architect and designer. One of the best decisions I have made in my life. Ben, one of the brothers, was our first contact in designing what was to be our home. We took our time here and Alphaline Homes were highly understanding and amazing! They did a design analysis to then come up with our own house plan that we then took the time we needed to make sure it is what we wanted inside and out. I am really glad we took our time here and Alphaline was supportive all the way. Alphaline had a great team around them to work with us to determine the finishings and the finer details of the house pre build. Once the build started, there was no need for us to revisit the decisions we had made early one. It was around this time that we started working with John, a second brother, in project managing our the build of our house. The attention to detail and constant review and updates from John were great. Building started the day after the demolition team left site with slab and two storey frame done within 3 weeks. The timeliness was one feature that was a constant with the build with Alphaline! There was a couple of days of rain when the roof was meant to completed where we had a delay. Things did not always go to plan, they never do when there is a knock down or rebuild but between Ben and John, we were always consulted, we always discussed what were the options and site visits were easily and quickly arranged. Changes and/or modifications were worked through easily and quickly. Another key feature of Alphaline is quality. Ensuring that the foundations to all the finishing touches are important to Alphaline. Any defects found where never regarded as an issue to fix. This attitude extended to the contractors that Alphaline used as well. Then to top it off, Alphaline were able to finish building the house and hand over to us weeks prior to planned completion date. Then after full payments were made, when savings where achieved by Alphaline with some of the products in the house, we even received a rebate back. There have been a few issues arise post the build ie faulty oven etc, Alphaline has continually remained in touch, are extremely responsive to any post build issues and have been a delight to work with! The price of the build and the additional extras agreed early on were clearly outlined and known up front and didn't deviate except where agreed. There were clear payment schedules everything was clearly managed through BuilderTrend. The result is we have a house that has actually exceeded my expectations, it light, breezy and still feels like a dream to live in. I keep thinking we have been lucky but then when you find the right builder and both you and your builder do the work upfront, the outcome can be great!

Productreview
Christine A.5.0 / 5

The decision to knock down and rebuild was one we took a lot of time with and worried if it was going to work - there are so many stories out there about how bad it is to build a new home! We finally went with a medium sized firm that was family owned with their own architect and designer. One of the best decisions I have made in my life. Ben, one of the brothers, was our first contact in designing what was to be our home. We took our time here and Alphaline Homes were highly understanding and amazing! They did a design analysis to then come up with our own house plan that we then took the time we needed to make sure it is what we wanted inside and out. I am really glad we took our time here and Alphaline was supportive all the way. Alphaline had a great team around them to work with us to determine the finishings and the finer details of the house pre build. Once the build started, there was no need for us to revisit the decisions we had made early one. It was around this time that we started working with John, a second brother, in project managing our the build of our house. The attention to detail and constant review and updates from John were great. Building started the day after the demolition team left site with slab and two storey frame done within 3 weeks. The timeliness was one feature that was a constant with the build with Alphaline! There was a couple of days of rain when the roof was meant to completed where we had a delay. Things did not always go to plan, they never do when there is a knock down or rebuild but between Ben and John, we were always consulted, we always discussed what were the options and site visits were easily and quickly arranged. Changes and/or modifications were worked through easily and quickly. Another key feature of Alphaline is quality. Ensuring that the foundations to all the finishing touches are important to Alphaline. Any defects found where never regarded as an issue to fix. This attitude extended to the contractors

Productreview
Brendan and Jess5.0 / 5

My wife and I went to many different builders but it was the Alphaline Team that was the most helpful and offered us a competitive price. They allowed us to custom design our home that met our exact needs and wants. The Build was managed well and completed to a 5 star finish in our required time frame. Any issues that arose during the build period were met head on professionally and quickly resolved. There was no unforeseen costs during the build and had a very clear contract price from the very beginning. We couldn't be happier with the finished home and would recommend Alphaline to anyone looking to build.

Productreview
Mary K.5.0 / 5

We commissioned a build that would suit my elderly father to live in closer to us. The process was well undertaken with experience and ease from start to finish. Along the way John put in place some changes that were needed to cupboards, shower etc with no extra cost to us which was great. My favourite part was choosing all the fittings with Jess, the showroom and process made it so easy. The house and colours look really lovely and people are commenting on how it nestles into the trees. Ben and John worked well with us and made the process flow smoothly and obviously have expertise in their field. We are looking forward to building a second house with them in the future.

Productreview
jands5.0 / 5

We could not be happier with the finished product of our home built by Alphaline Homes. The whole process from design, to choosing colours, and the construction process was seamless. We received constant communication regarding the construction progress and all the staff at Alphaline was always too happy to assist with any queries or concerns we had. We would 100% recommend this company to anyone looking to build their dream home. They specialise in custom homes, and we can absolutely testify to that. We had an odd shaped block and they designed a home to specifically suit our needs, and completed it in record time! We couldn't be happier!

Productreview
Albert5.0 / 5

We could not be happier with the team from Alphaline Homes. We are currently building our second house which is due to be completed shortly (well ahead of schedule). The service has been second to none. From design through to construction, the team have been ultra transparent and honest every step of the way. If there have been any problems, these have been resolved in a timely manner. We would highly recommend anyone to Alphaline.

Productreview
Fiona Ferguson5.0 / 5

From the first time we met Ben he was very helpful, accommodating and gave fresh and new ideas which resulted in our home being a one-of-a-kind. Very happy with quality and workmanship of our home. We had no problems during the build. The tradies were very professional and offered guidance as well which was just awesome. We had a few issues post construction but the minor defects were done within a timely and professional manner. The final cost of our home was as per the contract with only an additional charge for the extra fencing that we requested.

Productreview
Jennifer5.0 / 5

The Alphaline team were available for consultation throughout the build and I followed the build on BuilderTrend app where photos were posted at stages of the build. John, Ben and the team were thorough and helpful. I was very happy with the result. The build was on schedule and on budget.

Productreview
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