Public evidence profile
Coral Homes
About Coral Homes
Coral Homes, which builds houses in both NSW and QLD, has won multiple awards. These include the Housing Industry Association's Professional Major Builder Award in 2020, alongside multiple ProductReview awards.
What customers say about Coral Homes
Highlights
"This review is based on our post contract experience with Coral. Considering this is our 3rd build and first with Coral Homes, we entered this with firsthand practical experience with the process. Like all major projects there are a number of known and unknown challenges that come with a house build. The Colors, Tile selection and Electrical planning meetings were professionally planned and executed establishing the foundation for a positive build experience. The most important component of the practical build is the Site Supervisor. This role is the link between customer expectation, practical execution and multiple trade services communications to execute the plan to its finality. Our Site Supervisor has one of the most demanding roles however, considering the demands on his time, we were able to communicate with him regularly through written and verbal means with timely responses to our queries. Our Site Supervisor took the time to meet with us when needed and review our queries with detailed responses that helped us understand the process at that point in time. Due to his patience through our build process, the experience has been a positive one that has allowed us to enjoy the next step of the process, now creating a home. Thank you."
"This review is purely on our experience with [Name Removed] our Pre-Site Coordinator. [Name Removed] has gone above and beyond to help us move our project along. [Name Removed] called us weekly to check in and provide updates, while emailing even more frequently . Fantastic communication, support and product knowledge! If you have [Name Removed] on your team your are in great hands!"
"We had the best time with [Name Removed] who helped us to design our home perfectly. She took a lot of pressure off us by providing her wealth of knowledge with a smile and helped turn a scary design process into a fun, memorable experience. We are very excited for continuing with Coral Homes. Thanks [Name Removed]!!"
Detailed reviews
This review is based on our post contract experience with Coral. Considering this is our 3rd build and first with Coral Homes, we entered this with firsthand practical experience with the process. Like all major projects there are a number of known and unknown challenges that come with a house build. The Colors, Tile selection and Electrical planning meetings were professionally planned and executed establishing the foundation for a positive build experience. The most important component of the practical build is the Site Supervisor. This role is the link between customer expectation, practical execution and multiple trade services communications to execute the plan to its finality. Our Site Supervisor has one of the most demanding roles however, considering the demands on his time, we were able to communicate with him regularly through written and verbal means with timely responses to our queries. Our Site Supervisor took the time to meet with us when needed and review our queries with detailed responses that helped us understand the process at that point in time. Due to his patience through our build process, the experience has been a positive one that has allowed us to enjoy the next step of the process, now creating a home. Thank you.
This review is purely on our experience with [Name Removed] our Pre-Site Coordinator. [Name Removed] has gone above and beyond to help us move our project along. [Name Removed] called us weekly to check in and provide updates, while emailing even more frequently . Fantastic communication, support and product knowledge! If you have [Name Removed] on your team your are in great hands!
We had the best time with [Name Removed] who helped us to design our home perfectly. She took a lot of pressure off us by providing her wealth of knowledge with a smile and helped turn a scary design process into a fun, memorable experience. We are very excited for continuing with Coral Homes. Thanks [Name Removed]!!
We have great experience with Coral home colour selection appointments, [Name Removed], our designer was awesome and she helped us to get right colour combinations and kitchen appliances and all. Thank you [Name Removed]
These builders are not good at all, they took more than 15 months to build a small double storied house Sacramento 263Q. The site supervisor we got initially is terrible, he took forever to complete the stages, he is [Name Removed], the new site supervisor that we got towards the end tried to speed things up but still with all the delays he didn't finish the build on time, we had to constantly chase them and still they delivered our house late with few things still pending to be done. as soon as we moved in, we got horrible plumbing issue. we don't know how the council or the builder approved that nasty plumbing they did. completely unacceptable. The communications between the teams is horrible, we didn't get the blinds we selected and other things too, you never get to talk to anyone higher than the site supervisor, when asked they just give the contact details of another site supervisor, Our handover was done by a guy called [Name Removed] and he absolutely is a horrible guy. he didn't have any smile or any interest in handing us the house. he just said these are the keys and that's all, what an experience Coral homes gave us. Never go with these builders.
We cannot recommend [Name Removed] enough, she was extremely helpful and honest throughout the selections process, making it seamless! The showroom is so well presented with beautiful options and plenty of variety! Overall extremely happy with our experience with [Name Removed] and Coral’s showroom
[Name Removed] was absolutely fantastic as our pre-site coordinator. We have been completely over the moon with her professionalism and efficiency. She is incredibly knowledgeable, organised, and always so responsive. Nothing ever felt too hard or too much.
[Name Removed] was exceptional throughout the entire pre-construction stage of our build. She was consistently responsive, professional, and proactive in keeping us informed at every step. Her clear communication and attention to detail made what can be a complex process feel smooth and stress-free. We also had a great experience working with [Name Removed], our New Home Consultant. [Name Removed] was knowledgeable, approachable, and very supportive from the beginning, helping us make informed decisions with confidence. Together, they made an excellent team and ensured everything progressed seamlessly. Thank you both for your support and dedication—we couldn’t have asked for a better experience. Highly recommended!
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