Kitchens U Build

I honestly cannot speak highly enough of Kitchens U Build (KUB) Capalaba and especially Tracie — she was phenomenal from the moment we walked into the Capalaba store. To be completely transparent, I was a very reluctant participant at the start. I wasn’t convinced we even needed a kitchen revamp and I was absolutely adamant that I wanted only white cupboards and a white benchtop. That was the first time (and definitely not the last!) I heard Tracie gently ask, “Are you sure?” What followed was nothing short of mind-blowing. Tracie introduced ideas we had never even considered — and somehow they turned out to be exactly what we wanted. There were no pushy sales pitches, no pressure, just patience and expertise. She worked with us while we dithered over decisions and she very quickly realised that I’m a visual person. Instead of telling me how something would look, she showed me. She patiently walked me through layouts and finishes, waiting for me to catch up with what she already knew would work beautifully. Tracie didn’t just help us choose cupboard facings and benchtops — she completely reimagined our space. Working solely from our badly hand-drawn scribbles (and without ever seeing our home in person!), she suggested shifting a wall by 60cm. That one change transformed how we could use the entire wall and dramatically improved the functionality of our kitchen. She helped us design not only our dream kitchen, but also a butler’s pantry/laundry that is both stunning and incredibly practical. We knew we had absolutely nailed the design when I realised I can literally spin in place to unpack the dishwasher — no more walking all over the kitchen to put things away. It just works. Once everything was selected, checked and rechecked, installation was booked in. Unfortunately — and through no fault of KUB — the installation coincided with Cyclone Alfred and we lost power for five days. Yet even then, KUB went above and beyond. Bruce turned up with his generator and radio and just kept building cupboards like an absolute professional (and tolerated having a 5 and 1 year old under his feet). That level of commitment and dedication speaks volumes. We did experience a couple of minor hiccups — the porcelain backsplash didn’t align perfectly, and the stone contractor installed stone instead of porcelain in the pantry. But once again, Tracie handled everything immediately and without hesitation. There was no argument, no defensiveness — just swift action to have everything corrected as soon as possible at no additional cost to us. When the kitchen and pantry were complete, Tracie personally came out to inspect everything herself to ensure it was perfect — and it absolutely was. We cannot thank Tracie and the entire KUB team enough. They didn’t just renovate our kitchen — they transformed our home. Their patience, creativity, professionalism, and genuine care made what could have been a stressful process an incredibly positive experience. If you’re considering a renovation, do yourself a favour and visit KUB Capalaba. You’ll be in the very best hands.

This team were honest, reliable and skilled. We are so glad that we went with Brett, Chris and Tony. They provided a far superior product to the big chains, for a great value price.

With no experience but an idea to brighten and update the area, Tracie's professionalism and guidance, along with Tim's skillful hands and knowledge, my new kitchen was installed during a period of pandemic and floods! On time! Any issues where addressed promptly and would highly recommend KUB for an outstanding finished result! Thanks guys!!

We highly recommend KUB Capalaba. Tracie and Timo are outstanding representatives of their company, and provided professional, flexible and friendly service from the start to the end of our kitchen project. We now have a kitchen that is a well designed, built and functional workspace that fits perfectly with our home, and it has been a pleasure to work with KUB Capalaba.

From start to finish Tracie and Tim were so professional and helpful. Tracie gave me a lot of options to choose from and her advice and knowledge was much appreciated. Tim did a great job installing my kitchen and I am extremely happy.

KUB came highly recommended for the quality of their work, and willingness to install kitchens on Moreton Bay islands. From the start Tracie was very helpful and willing to accommodate our nuances such that we ended up with a very functional kitchen and pantry that suited us. Thanks Tracie. Timo did a great job installing it all and took time to make sure that levels were millimetre perfect which is important when it comes to tiling especially. Thanks Timo.

Kitchens U Build Capalaba designed and built our dream kitchen, one that fits our needs perfectly. Tracie listened to our requirements and offered expert options and solutions. Her design has optimised the small footprint giving us heaps of easily accessible storage space. She helped with professional advice on materials, textures, and styles to come up with a unique and modern look. We had the option to assemble the kitchen ourselves, but I am so glad we had KUB do the build; Timo is very experienced, he is very accurate, and was accommodating to our requests. Leaving it to the professionals meant the kitchen was built perfectly and any issues were addressed and rectified.

We recently had a new kitchen designed and installed by KUB. We are thrilled with the result. Tracie's design was perfect for the space we had and the installer (Timo) did an excellent job. KUB were great to deal with and very knowledgeable regarding appliances etc. We highly recommend KUB.