Fortune Solar

Oscar (Sales Representative) and his team Luis and Joe from the Installation Department, were very helpful and always got back to me rapidly. Fortune Solar is highly recommended, always answering any questions asked. The contractor used for the installation was extremely skilled and supplied a lot of knowledge on the system. big thumbs up to them

Sean from Fortune Solar provided quotation promptly and answered all my questions about the system. From placing deposit, then installation and safety sign off, job was done quickly. Great Job Fortune!

Thank you lance for all his help from Fortune solar for all his help and knowledge helped me select the correct battery size and the installation guys were very professional too. Did a great job and left the place neat and tidy.

Frederick from Fortune Solar was a great person to deal with he provided us with all the information on the battery and solar system and answered any questions or concerns we may have had, great service and well informed which helped us make our own decision to go ahead with Frederick and Fortune Solar. The installers were also great and highly competent and knowledgeable and left the worksite spotless. I would recommend Fortune Solar for anyone in the market for solar and batteries.

I would like to thank you Fortune Solar specially Lance, who helped me to go through from panel installation to inverter installation, very professional, thanks

Eric helped us through all aspects of installation of the solar batteries. He was most helpful, I’d recommend him to anyone.

Thankyou to Fortune Solar for the installation of our Solar Batteries.A big thanks to Frederick for all his help with everything Irene and Graeme

Frederick’s Fortune team were timely, thorough and extremely diligent in completing the new installation. Recommended precise upgrade with no fuss and minimal disruption to move forward with battery technology well into the future.

Robert is a fantastic person who is providing us with all the informations and guidance. Great service and flexibility and well informed which help us make our own decision. The products and delivery is great beyond our expectations. Thanks

I deal with Robert from Fortune solar who is knowledgeable and gave me good solution for the system they installed. The installers are highly competent and finished the job in few hours and put the system online. I strongly recommend Fortune solar to go to. I suggest my friend also with this one.

Would not recommend. All promises at the beginning but as the deadline came closer suddenly the installers for the solar panels and battery were “unavailable” so the job won’t be completed in time for the rebate. Disappointing.

Lance is Solar Expert Great communication Quick booking Quick installation Recommend the company

They provide an installation date and 2 months later was still not installed. Then booked a date and never showed up. In the end simple refunded the money as they had no idea of when they would install. Extremely disappointed and disrespectful. DO NOT RECOMMEND.

Avoid Fortune Solar – Extremely Poor Communication and Reliability My experience with Fortune Solar in Western Australia has been deeply disappointing. Before signing, Eric was responsive and easy to reach. However, once I accepted the quote in mid-February 2026 and paid the deposit, communication quickly declined. By mid-March, everything appeared to be progressing normally, with confirmations from both Western Power and Fortune Solar. I was even instructed to remove an oyster light for the battery installation, which I completed on 13 March 2026 at my own cost by hiring an electrician. Without any warning or explanation, my deposit was suddenly refunded on 17 March 2026. I received no email, call, or message. I attempted to contact Eric multiple times with no success. I then called customer service and was told the matter would be escalated and I would receive a callback — which never happened. Because of this, I lost the opportunity to secure another installer in time to take advantage of the full battery rebate before 1 May 2026. This experience suggests a lack of accountability and poor communication. Customers are left to deal with the consequences while the company simply cancels and disappears. I am currently compiling my costs and losses, considering further action.

I would strongly advise anyone considering this company to look elsewhere. My experience was a disaster from start to finish, characterized by broken promises and hidden costs. At the quotation stage, I was promised a seamless installation of a solar and battery system within 6 to 8 weeks. This turned out to be a complete fabrication. The actual process took more than 6 months—nearly four times the original estimate. The initial quote was incredibly misleading. They failed to include the Victorian energy rebates, which resulted in an unexpected price hike of $1500. It felt like a bait-and-switch tactic once they had me committed. The primary reason for the massive delays is that this company does not actually have enough installers in Victoria. They are selling services they aren't equipped to deliver locally, leading to constant excuses and missed timeframes. The only reason I finally received my installation was because I took the step of filing a formal complaint with the regulator. This company is untrustworthy and consistently fails to deliver on its promises. Save yourself the stress and the money—avoid them at any cost.

Fortune Solar completed the installation of solar panels and batteries within 2 weeks of my accepting their quote. The pricing information in the company's quote was transparent. I found their service reps Ash and Brinda very patient and helpful with my queries. The contractors who did the installation were punctual, professional and left the worksite spotless. I would recommend the company for anyone in the market for solar and batteries.

My name is Chelliah Karunaharan, and Fortune Solar supplied and installed a Fox ESS CQ6 41.93 kWh Solar Battery System for us. Fortune Solar’s team was knowledgeable, efficient, and positive. Battery placement posed challenges due to meter box distance, sunlight, space, and costs, but after consulting several companies—including my previous provider—I chose Fortune Solar for their competitive pricing and quick decisions. While other companies increased their quoted price once at site, Fortune Solar remained reasonable and handled obstacles swiftly. Frank efficiently addressed issues, saving lost time as we dealt with multiple organisations. On installation day, technical and financial issues arose, but John and Ash resolved them quickly, initiating the job after lunch and nearly finishing by evening. When powering up the system, an emergency occurred. Impressively, one Fox ESS owners personally checked the battery, identified the issue and powerup the battery next day. The system is flawlessly working since then. We have not imported noticeable grid power and have been exporting ever since. I highly commend Fortune Solar's staff and organisational skills.

Ash from Fortune Solar helped us with the pricing and installation of our solar batteries and was a pleasure to work with. Their pricing was very competitive, and they kept us informed throughout the entire process. They were even able to complete the installation ahead of schedule. The installer arrived on time, and the work was carried out professionally.

Satisfied with customer service. Ash helped us on the process to have the solar battery installed, she is friendly, a good communicator, and patience on answering our inquiry. Would highly recommend Fortune Solar to all.

I found the Fortune Solar team to be very responsible, and Brinda’s customer-focused approach is exceptional. I have no hesitation in recommending Fortune Solar as a partner who can help optimise your power costs.