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Public evidence profile

Muval

Australia
4.535 reviews in the current record
Overview

About Muval

Public evidence profile.

Public review evidence
Reviews

What customers say about Muval

4.5out of 5
35 reviews in the public recordCross-checked across 2 sources
Productreview Au70 reviews · 4.6 avg
Productreview35 reviews · 4.5 avg

Highlights

"Sharron was professional, timely and considerate with finding me a quote. The stress of trying to arrange an interstate move (QLD TO ACT) was made easy with her assistance, and she found an excellent price for my move. She’s got a passion for her role that shines through to customers!"

AleenaProductreview Au5.0 rating

"Bree was very helpful and she explained well regarding to the service available. I had to call her multiple times for questions relating to the service which she respond swiftly. I would recommend her to anyone who wishes to move interstate. These types of services are rare these days and I really appreciate for her help."

harrison t.Productreview Au5.0 rating

"Even though I did not end up booking with the company, I wanted to leave a review for Sharon because she was incredibly helpful throughout the process. She was friendly, patient, and very informative, taking the time to answer all my questions and explain the options clearly. Her professionalism and willingness to help made the experience much easier while I was comparing moving options. I really appreciated her support and would happily recommend speaking with her if you are planning a move."

CatrinaProductreview Au5.0 rating

Detailed reviews

Aleena5.0 / 5 · 25 Feb 2026

Sharron was professional, timely and considerate with finding me a quote. The stress of trying to arrange an interstate move (QLD TO ACT) was made easy with her assistance, and she found an excellent price for my move. She’s got a passion for her role that shines through to customers!

Productreview Au
harrison t.5.0 / 5 · 20 Feb 2026

Bree was very helpful and she explained well regarding to the service available. I had to call her multiple times for questions relating to the service which she respond swiftly. I would recommend her to anyone who wishes to move interstate. These types of services are rare these days and I really appreciate for her help.

Productreview Au
Catrina5.0 / 5 · 17 Feb 2026

Even though I did not end up booking with the company, I wanted to leave a review for Sharon because she was incredibly helpful throughout the process. She was friendly, patient, and very informative, taking the time to answer all my questions and explain the options clearly. Her professionalism and willingness to help made the experience much easier while I was comparing moving options. I really appreciated her support and would happily recommend speaking with her if you are planning a move.

Productreview Au
Hannah M.5.0 / 5 · 17 Feb 2026

Kelvin provided outstanding customer service and he ensured I was clear with every part of the process. I am so happy with this company that I will only use Muval for my moves from now on. Thanks Kelvin!

Productreview Au
No T.1.0 / 5 · 14 Feb 2026

I would strongly urge anyone reading this to just book directly. Muval will charge you 20%+ on top of the actual removalist price to have some cheap overseas call center book a removalist for you.

Productreview Au
Marg L.5.0 / 5 · 12 Feb 2026

Sharon was amazing! Efficient, friendly and onto the best quote immediately. Nothing was too much for her - she even personally completed my inventory … She got me a fantastic price and everything was sorted within an hour. Highly recommend Sharon, her abilities and experience is invaluable.

Productreview Au
Mike S.3.0 / 5 · 12 Feb 2026

The Muval staff are easy going and very pleasant to deal with. They are only let down by the removalists companies they employ. I would strongly suggest reading the reviews of these companies before accepting quotes. [Brand Removed] was a horror contractor to be referred to us, it got so bad that we had to threaten [Name Removed] the owner of [Brand Removed] with legal action before he would release our belongings from his depot. (See [Brand Removed] on Google reviews for more information) Because of [Name Removed] it was 4 weeks before our personal belongings finally arrived. [Brand Removed] came to our rescue through Muval and saved the day. Big thanks to [Brand Removed].

Productreview Au
Ana Maria C.5.0 / 5 · 12 Feb 2026

I spoke with Bree who smoothly helped me with my move. She very quickly answered my queries and a process which I thought would be very time consuming, she managed to sort out professionally and in a very friendly manner. She helped me ,at very short notice, to organise a removal truck from Qld to Sydney on very specific dates. She searched till she found me a removal truck which met my needs. All done seamlessly.

Productreview Au
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3

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No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders

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Needs 40 more points

Qualifying Score Detail

20/100

Strict supply qualification uses source spread, review depth, endorsements, credentials, and contactability. Commercial plan state is not counted.

20 of 100 points20%

Strict qualifying threshold: 60 points.

Review platform presence0/25
Reviews 100+0/20
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Active business10/10
Phone number10/10
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35 reviews and 4.5 average rating; need 100 reviews and 4.0+.

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Phone listed: 1300 168 825.

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