Northside Fencing

Good communication. Fished job excellent ! Gates built to my requirements , quality fittings .

From the time I requested a quote to completion of my timber fence I could not fault Northside Fencing. Their professionalism, knowledge and helpfulness from the people in the office to the person quoting to the installer could truly not be faulted. These people know their business! I could not be happier with the fence - and the quote was more competitive than other quotes I obtained! I would not hesitate to recommend this company.

It all started well, with the sales rep stating that yes they could use a new eco fencing product that I sourced myself. From there everything went downhill. The first sub-contractor they used didn't put the posts in the correct location (it wasn't on the line we agreed and the corners didn't meet up), and also didn't space the palings evenly. The sales rep came to assess the damage and we came up with a plan that both allowed them to reduce their fix up costs and reduced the amount of wastage of product that may have been. A win/win for both of us (more a win for them though). The second fencer they sent decided he didn't want to use that plan and not only did not reduce wastage of the resource, but increased it significantly - the palings on parts of my fence have been replaced three times. Out came one of the managers to assess the situation. His customer service skills were severely lacking, and his patronising manner was incredibly rude. So I finally have a fence, it works, they gave me a reduction in cost after I asked for it, but months later they still haven't been back to fix the last bit of it. So it's not the fence I wanted. It's not the fence that was specified in the contract we both signed, and they may have voided my warranty with the product used despite the specialist product coming with instructions. If you are going to use these guys to put up a standard pine fence, that'll probably be ok. But if you care about the fence that you want or you want something a bit out of the box then do not use these guys.

I got the contractor out to do an automated fence for me. I never heard from him again. I rang northside fencing and they said well you know he is busy. So I text him again to ask for the quote. Never heard from him. Very poor service. Tradesmen not reliable

From introduction to completion Northside Fencing were professional, open and honest. I place particular emphasis on their customer service which was outstanding. Product selection and on-site visit was seamless, with the end result more than meeting my expectations. I would not hesitate in recommending this all Australian local business to those seeking to improve or change their fencing requirements.

Just had our front fence installed, Northside great to deal with, installer Adam was professional, knowledgeable and so easy to deal with, nothing was too much trouble. Would thoroughly recommend

My wife and I want to thank everyone at Northside Fencing - John quoting, Adam and Kim in the Office; Matt and Jordan out on the tools who were both extremely professional and approachable with excellent workmanship including the tidy up and removal of the old fences. C&S Wr.

We had a BIG project: fencing and retaining walls. Northside inspired confidence from the competence of their structural designer to the efficiency of their workers. We were very impressed and reassured. Job's a good 'un.