Six Brothers Removalists

**First Tip:** Before hiring a removal service, always look for removalists accredited by AFRA, as they must meet certain standards. The company in question has not been registered until today, July 27, 2025, indicating they may lack these essential standards. WORSE SIX BROTHERS FAMILY REMOVELIST COMPANY!!! TAKE PHOTOS OF YOUR STUFFS AND MAKE A VIDEO TO PROVE THEM IT WAS GOOD CONDITION BEFORE THEY TOUCH, otherwise they don’t care about your complaint, specially after take your money. I contracted Six Brothers Removals in 2020 and had no complaints. However, my recent experience with them was DISAPPOINTING. During this move, they showed little care for my furniture. When they attempted to move my three-seater sofa, they initially tried to fit it into the lift without removing the legs, only to realize it wouldn’t fit. I was not present to witness this process, but then Sam came to ask for a bag to keep the legs together so they wouldn’t get lost, which I did. As they continued to move my other furniture, I noticed Sam was spending excessive time organizing the truck, particularly while he was loading two side tables. Meanwhile, Tim was disassembling my bed. It took them 15 minutes to leave my old apartment and head to my new one, even though we left at the same time. Once we arrived, they took their time unloading and assembling the furniture. After the move, I didn’t have time to organize my belongings. Eight days later, when I went to move my sofa, I discovered scratches on the wood and one of the legs was broken and scratched. Upon inspecting it closely, I found that a screw was broken. I sent an email to Six Brothers explaining the situation, and their response was, “I’ve reviewed your photos and understand your concerns about how the sofa was handled. However, I’ve attached photos taken by our removalist on the day, prior to moving your items, which show that some damage to the sofa legs was present before we commenced the service.” (Last two photos) The photos they provided showed damage to the leg taken in the corridor near the lift, and the damage on the side of the sofa was taken in the lobby of my building. The flooring in those photos was not the light grey of my apartment, which suggests the damage likely occurred when they were trying to fit the sofa with the legs still attached. I questioned why they didn’t take a photo of my sofa before moving it. In response to my concerns, Six Brothers stated, “If you’re able to provide clear photos or video showing the good condition of your items before our team started the move, I can look into this further for you. Kind Regards, Kara | Six Brothers Team.” Would you trust a company that doesn’t take responsibility for damages caused during their service? Additionally, I noticed a few minor issues worth mentioning for anyone considering this company. When they arrived, they were unhappy with the parking spot I chose and suggested I park about 100 meters away which is NO PARKING . They insisted that could be a better spot to parking, but I have to sign a disclaimer on my phone stating I would cover any fines incurred, which I refused to Parking on NO PARKING. When it came to disassembling my bed, they asked if I had an automatic drill, which I lent them. I believe this tool is essential for professional removalists, but I didn’t mind lending it. They didn't wrap my sofa or any fabric parts of my bed, even though they advertised that they would. As a result, my sofa and parts of my bed got stained, which is very disappointing. Also, they left my tallboy unwrapped. While these may seem like minor issues, I am particularly frustrated with how they handled the damage to my sofa. I will never hire this company again and cannot recommend them. I believe there are more reliable removalists available in the They didn't wrap my sofa or any fabric parts of my bed, even though they advertised that they would. As a result, my sofa and parts of my bed got stained, which is very disappointing. **BAD EXPERIENCE WITH SIX BROTHERS REMOVALS** If you decide to go with them: - Make sure to take videos and photos of your furniture before the move. - Keep a close eye on their handling of your items to prevent damage. *** SIX BROTHERS REMOVELIST THEY ARE NOT RELIABLE **** Some points on the terms and agreement for you become aware: 6.5 If requested, we may but are not obliged to: (a) Dismantle and reassemble goods; 13.2 You must: (a) Prior to the commencement of the removal services, demonstrate to our reasonable satisfaction that all guaranteed goods are in working order and free from damage;

If I could give them 0 stars I absolutely would. Said they would call before coming they did not, spent more time in their truck then they did moving my belongings, cancelled the job not even an hour into the move, company calling me for payment???? The job wasn't even half completed at this stage yet I was being told I had to pay already? 2 men proceeded to stand around in my house chatting on their phones instead of actually doing the job, spent more time in their truck on their phones doing nothing, tried to drop my mattress over my balcony even after I told them how expensive it was, got all my belongings including the mattress stuck in the only lift in the building which resulted in more time for them sitting around doing nothing, more interested in asking me if I was married to obviously take advantage of me, by this stage they had been in my unit for over 4 hours still not even half finished, I myself ended up carrying my own belongings down and out to their truck which is completely shocking, I am paying them to do a service not the other way around, took the longest route during peak hour traffic for a 2km distance for the move, overpriced, rude, no one wanted to talk to me about the terrible experience I had endured, I was visibly upset tried contacting them for support during the move, did not care for anything that actually happened, no sympathy, took them over 6 hours for a 1 bedroom apartment to move 2km's away. Absolutely disrespectful taking advantage of a paying customer that basically did their job for them, threatened me at the end of the job saying they were not leaving my house until payment was made then tried keeping my belongings in their truck to ensure but luckily i'm not stupid and went out and collected them before they could steal them, lots of items missing aswell, I was quoted something completely different they never provided an invoice at that time so they were just throwing random numbers out at that stage, told me I had to pay them cash which I did not agree to, purporsely wasted time all day to ensure I would have to pay them more than what was originally agreed upon, bombarded with phone calls from random men afterwards. Basically have ended up begging them for a part refund for weeks after the move because of the terrible experience which I am absolutely entitled to, upon reading previous reviews I would say they will try and dispute that so they get the money back i'll wait to see on that one. Would absolutely NEVER use this company unless you want to make your move 1000% times more stressful and harder than it needs to be.

Layth: job number 836429 Both employees were efficient and respectful during the moving process, despite the large job and a difficult area with three flights of stairs. 6 brothers is my go to removalists and I would recommend for anyone in the greater Parramatta area!

Quick and easy move, showed up on time and got everything to the new place undamaged. This is my third time using Six Brothers, will be re using in future!

These guys are so lovely, I got stuck on the motorway due to an accident and they were so patient with me. They packed ans unpacked all my stuff within the hour. Layth is an absolute legend

10/10 recommend. Fast, easy, efficient and a friendly team with Layth taking the lead. We moved from a small apartment into a bigger house. They didn’t complain even when there were stairs and nothing was broken. They were very professional and definitely knew what they were doing.

Six Brothers were great for our recent move. After using a previous company for our last move I was nervous about moving again. However Six Brothers were amazing. They arrived on time, worked hard and completed the job in the predicted time (the shorter end of the move window). I would highly recommend them for your next move.

The boys were very thorough and careful. They are well experienced and happy to talk to us about issues and make sure we were all on the same page. Quote was fairly accurate. Overall very happy and would use them again.