Zoom Removalists Sydney

I felt intimidated and harassed due to the unprofessional behaviour of the Zoom Removalists' crew. I was a lone female at the time, and what should have been a simple move turned into a distressing encounter. Upon arrival, the movers seemed friendly at first. However, the atmosphere soon shifted, and their true colors emerged. They promptly asked for additional money for a ‘long walk’ and what they estimated as additional cubic before even loading the truck. Zoom had already been paid a hefty fixed price. To my shock, they began insisting that the payment was insufficient and demanded additional money on the spot. Feeling cornered and uneasy, I tried to reason with them and show them the receipt for the total payment I had already made. Instead of listening, they resorted to bullying tactics. It was an utterly distressing experience. I contacted my partner, who subsequently reached out to the Zoom office directly. He stated that this behaviour was unacceptable. Afterwards, the men came back and informed me I did not need to make any further payments. The behaviour exhibited by the Zoom Removalists' crew was deplorable. The fact they targeted a lone female speaks volumes about their ethics and principles as a company. I want to caution anyone considering using Zoom Removalists for their moving needs.

Very professional, excellent work boys , no damages, moved from a 3 bedroom townhouse with stairs to a single story house, no issues. Will definitely use Zoom removal again . Thanks George and team

I hired Zoom Removals Roban and Sam to help me move from local area last month and I was very impressed with their service. They arrived on time, packed everything carefully, and transported everything safely to my new home. They were very professional and courteous throughout the whole process. They also charged me a reasonable price for their work. I would highly recommend them to anyone looking for a great removalist .

Kris and Ghaz they were great, polite very respectful and were on-time, fast organised workers they moved us quite well and were fantastic

Zoom Removals were 5 star in everything they did. Great job, very polite and highly professional. There was a number of stairs on job however they took it in their stride. Three bedroom house to unit. Communication was excellent and arrived at stated time. Highly recommend this company. Moey and the driver were also very considerate during the move. Peter Robinson

Booking process accurate and professional. Pickup and packing process smooth. Delivery slightly delayed due to minor truck issues. Unpacking process smooth. Overall experience very good. No issues.

Moey and his colleague were incredible today. They moved our two bedroom apartment with extreme care and consideration towards our belongings, but we’re efficient at the same time. We were nervous as first time movers but we were pleasantly surprised. Will definitely be using Zoom Removalists (especially Moey and his colleague) again in the future! Thank you!

Zoom made my stressful move go so smoothly and without a hitch! The customer service received from start to finish was amazing and they even followed up during the move and after to ensure everything was going well. I cannot recommend zoom for a move enough!